Amazon Leadership Principles

1.EARN TRUST, in any job there’s a sense of earning someones trust especially the customer, as I worked with animals that very IMPORTANT these animals are these people whole life they are part of family so it makes sense that you want to trust the people that are looking after them even for a minute or long periods of time, especially in the vet you want to make sure that the pet is comfortable same with the owner you talk to both of them explain the treatment, as some pets come for more recent visits we would notice that these animals would calm down they trusted us and that shows the owners that we care and understand its not easy for your pet to be taken away for you for a second, we would treat any animal as our own, we know we the customer trusted us when they buy us pizza coffee and more lol.

2.OWNERSHIP, I’m going to mention my job from my last job from the vet, when you are fired there is an expectation of taking ownership of your duties!!! failing at one task will take the team down and slow down to ,don’t expect to wait for someone to do it , the hospital has a very busy scene don’t put nothing of, as vet assistant I had to make sure to help quick and clean up and sanitize ,no matter what is .itchy crusty dog hold him. dog with Parvo help him and follow code, surgeries make sure everything is there!we had a student that didn’t do any of that she didn’t want to hold certain animals just puppies and kittens , did not clean anything cause she was didn’t want to ruin her scrubs, I pulled aside and told her duites and this job functions, she didn’t say anything, it was a matter of time that the doctors noticed and the owner fired her a week later. take ownership into what your getting into. or else you’ll fail everyone and yourself.

3.CUSTOMER OBSESSION. I never knew why business obsessive over customers, to the point where they don’t care and end up neglect their employees, and would fire them for disagreeing, I would stand up for my coworkers before the customer. if they customer is making the situation a big deal and being rude I don’t help, but if they are not I would do anything to help, spoiling rude customer will never help other workers who have to deal with that.

SAY YES

This new post is going to be about when I said yes to a opportunity, and the thing that came to mind was I was 22 my friend from work was going to leave to work at animal clinic , she worked with my for 2 years and needed a job that offered more opportunities to work with animals , as the weeks went by she sent me a text message that someone at her job was fired and said if I wanted to work there, and of course I said yes that was one of my childhood dreams everyone expected me to work with animals and now I had the chance to make that come true, but this was a new career path and I was worried that I didn’t have any experience in a vet hospital but I did work at a doggy daycare , I would be helping with animals that were sick and needed blood drawn and vaccines, but my boss made sure that we would be trained and checked up on us , me and my friend always made sure that our boarders would be comfortable and felt safe as I’m sure they worried why they where left at the vet, but they knew and me my friend where there to take care of them, as covid hit the boarding section of the clinic shut down and we were moved to the treatment room , that’s when I got to learn more medical stuff like lab work and blood draws and vaccinations, X-rays helping with surgeries, the one thing I wasn’t ready was pet euthanasia, the sad part the fun died when the clinic cat died all of sudden as her caretaker that hit me, my excitement died after that then covid made a pet boom which meant booked appointments overworked staff and burn out . which made me leave , it wasn’t for me in the end , I’m thankful for the opportunity forsure and the memories ,but the hectic work life meant no time for creativity and that made me sad I haven’t done anything creative through out those years working, so I left and went back to school and I can’t wait to see what opportunities I can say yes to ✨

Mama cat BVH clinic cat