This week we had our amazing speaker Adam Knight speaking to us about his business, his company and the video industry. Very inspiring of how he has his company started and keep growing year by year, also I very enjoyed the recap videos each each he made just to see what the company accomplished within the year. That’s a fun project to do to end the year.

To share some of my experiences from previous work/project, I’d like to talk about create and foster trust with clients, I was in retail the last 7 years at Gucci, and building client relationship is one of the most important for us. Having trust from clients can not only leading into another preferrals, but also giving you all other benefits working with them, time to time, some of us do fail to maintain the relationship or building relationship with someone due to some facts included different personalities, client with high demands, mistakes we made that upset clients or ruined the trust. All we could do is just admit the mistake, apologies, learn from it and moving on.

Listened to Adam, I realized we will be working with clients in almost every job we will be doing, no matter it is in retails, or in the design, or creative field, you just need to learn how to deal with them, how to build the trust/relationship and how important to have those relationship with your clients will help you in the long run. We often saying that we treat everyone as a client and not just a customer, and we treat every clients just as our friends.

That’s all for today’s blog, see you next week! Ciao.